How to set up Microsoft Authenticator for the Remote Desktop Gateway

1. Start by opening up a web browser on your computer, and going to portal.office.com

2. Log in normally, using your user name, password, and two-factor authentication.

3. On the top right, click on your picture / your initials...

4. and then select View Account.

5. This will open a new tab, and you'll want to go to the Security Info section and click "Update Info".

6. Check to see if you already have "Push multi-factor authentication (MFA)" under Microsoft Authenticator, AND that the Sign-in method option says "Microsoft Authenticator - notification". If so, you're done - otherwise, continue on.

7. If you don't have Microsoft Authenticator, or if it says "Time-based one-time password" underneath, you'll need to add it as an option. Click "Add sign-in method"...

8. and choose "Microsoft Authenticator".

9. Follow the directions on the site, installing the app on your phone (or opening the app if you already have it installed).

10. Click next (and allowing notifications if prompted), and then hit the Plus sign on the top right of the app, or just select "Work or School"...

11. and then scan the (not blurred out on your side) QR code using the Microsoft Authenticator app and hit next.

12. The web browser should change to give you a two-digit number, and your phone should switch to having a text box asking for a 2-digit number. Type that number on your phone, and authenticate via biometrics, and it should say "Approved" on your phone and in Office365, as below.

13. Next, click the small-text Change link right underneath the "Security Info" description. This step is vitally important for the RDP Gateway!

14. It will pop up a list of all of your sign-in methods - select "App based authentication - notification" and hit confirm.

15. Your security info page should look something like this when you're done (with a different phone number, of course). Note the Microsoft Authenticator has the word "Push", and that the Sign-in method says "Microsoft Authenticator - notification". If so, you're done!

• Related Articles

• How to Change the Remote Desktop Gateway settings.

  1. Click your Remote Desktop shortcut. It should open up and look something like this. Click on "Show Options"... 2. and then go to the Advanced settings tab. 3. Your settings will likely say "remote.trustednursestaffing.com" - you will simply need ...

• How to Configure Two-Factor Authentication from Microsoft

  How to set up two-factor authentication in Microsoft If you have 1Password, please make sure it is signed in. Log in to Office365 at portal.office.com. If you have 1Password, you should also save your credentials in 1Password. This is important for ...

• How to (re)connect two factor authentication for Salesforce

  There are two methods for adding 2-factor authentication for Salesforce - Salesforce Authenticator and TOTP (time-based one time passcode). If you don't have 2FA set up for Salesforce currently, you will get the following prompt: Each option is ...

• How to check if you're backing up your desktop and documents to OneDrive

  1. Click on the OneDrive app on your computer's system tray: (and if you don't have OneDrive, go to https://helpme.trustednursestaffing.com/portal/en/kb/articles/setting-up-onedrive-for-business and follow those directions instead :-D) 2. Click the ...

• Setting Up OneDrive for Business

  Setting Up OneDrive for Business If you have Windows 11, OneDrive for Business is already installed, and just needs you to log in. Follow these directions to do so ? Creation Date: Aug 13, 2024 1. Open Google Chrome (or if it's already open, hit the ...